Select Lawn Mowing logo

0800-002-905

Select Lawn Mowing logo
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FAQ

1. How quickly can you start once I book?

We usually get started within 48 business hours of your booking. Our local Franchise Owners do their best to fit you in quickly, and regular customers are given priority. If you need a one-off mow for a deadline (like an open home), let us know and we’ll do our best to make it happen.

2. Do I have to be home when you mow my lawn?

No, you don’t need to be home. Many of our customers simply unlock their gate or let us know about access details. Your local Franchise Owner will arrive in uniform, complete the work, and you’ll come home to a neatly mowed lawn—stress-free.

3. How much does it cost?

Pricing depends on the size of your lawn and how often you’d like it mowed. Smaller, regular cuts are more affordable, while large one-off jobs can cost more. The best way to know is to request a free quote—we’ll give you a clear, upfront price with no hidden fees.

4. Can you handle large lawns or lifestyle blocks?

Yes—we have ride-on mowing equipment for larger lawns, lifestyle blocks, and rural properties. Whether it’s a small backyard or a big lifestyle property, we’ve got the tools and experience to keep it looking tidy.

5. Do you trim edges as well as mow?

Absolutely. Every standard service includes mowing and trimming edges for a neat finish. Our aim is always to leave your lawn looking sharp and ready to enjoy.

6. What other services do you provide besides lawn mowing?

We also provide hedge trimming, pruning, garden tidying, and property clean-ups. Many of our customers combine these with regular mowing to keep their whole outdoor space looking great.

7. Are you insured if something goes wrong?

Yes. All Select Lawn Mowing Franchise Owners carry public liability insurance, so you can have complete peace of mind when we’re on your property.

8. Will I always have the same person mowing my lawn?

Yes. One of our key differences is that you’ll usually be looked after by the same local Franchise Owner every visit. They’ll get to know your lawn, your property, and your preferences.

9. How do I pay for the service?

Most customers pay by internet banking, which is quick and easy. Cash is also accepted if you prefer. You’ll receive clear details from your local Franchise Owner after your first job.

10. Do you mow lawns for rental properties?

Yes, we work with renters, landlords, and property managers. We can provide one-off or regular mowing to keep the property neat and ensure your landlord stays happy.

11. Do you do one-off jobs or just regular mowing?

Both. One-off jobs are welcome, but regular mowing customers get priority during busy periods. Many people choose weekly, fortnightly or 3 weekly cuts to keep their lawns consistently tidy.

12. How often should I get my lawn mowed?

It depends on the season and how fast your grass grows. Most lawns do best with a weekly or fortnightly cut. In summer, grass often grows quickly, while winter cuts may be less frequent.

13. Do you remove the clippings?

Yes, if that is what you prefer. We take care of all clippings unless you request otherwise. Some customers like us to mulch mow (which returns nutrients to the lawn), while others prefer a completely clean finish. Just let us know your preference.

14. Are your Franchise Owners trained?

Yes. Every Franchise Owner is trained, supported, and backed by our award-winning franchise system. You’re not just hiring “someone with a mower”—you’re getting a trusted, professional local operator.

15. What areas do you service?

We operate across many major regions in New Zealand including Auckland, Hamilton, Tauranga, Rotorua, Whangarei, Wellington and Christchurch. If you’re unsure, simply request a quote and we’ll confirm availability.

16. Do you offer services for commercial properties or real estate agents?

Yes—we work with real estate agents, rental managers, and commercial properties to make sure lawns are ready for open homes, tenant handovers, or business presentation.

17. What if it rains on my scheduled day?

If the weather makes mowing unsafe or impractical, your Franchise Owner will reschedule as soon as possible. You’ll always be kept in the loop.

18. Is it safe to let you mow if I have pets?

Yes, but we do recommend pets are kept inside or in a secure area while mowing is carried out. This ensures their safety and makes the job easier for everyone. We also appreciate it when the lawn is cleaned up ready for us to mow.

19. Can I book online?

Yes, you can easily request a free quote online. Just fill out the form on our website, and we will get back to you quickly.

20. Why should I choose Select Lawn Mowing over other services?

Because we offer more than just lawn mowing. With Select, you get a local Franchise Owner who cares, shows up on time, is insured, and takes pride in their work. We’re part of an award-winning franchise system that’s been trusted across New Zealand for years. Our goal is simple: to take more care, so you don’t have to.

21. How do I know my Franchise Owner will do a good job?

All Select Franchise Owners take pride in their work because they’re local owner-operators, not casual workers. Their reputation in your community matters, so every job is done with care and professionalism. Many of our operators look after the same customers for years.

22. Do you guarantee your work?

Yes. If you’re ever unhappy, let us know and we will put it right. Our reputation is built on reliability and quality—we aim to leave every customer 100% satisfied.

23. Can you mow lawns that are really overgrown?

Yes—we often take on lawns that have gotten out of hand. Whether it’s knee-high grass or a garden that hasn’t been touched in months, we have the right equipment to get it back under control.

24. Will mowing damage my lawn?

Only if we take too much leaf off on new grass or cut it too short in summer. In fact, regular mowing encourages healthy growth and keeps weeds down. We use professional equipment and the right techniques to protect your lawn while keeping it looking neat.

25. Can you mow if I have tricky access or narrow paths?

Yes. Our Franchise Owners carry a range of mowers and trimmers to suit different properties. From small courtyards to steep sections, we’ll find the right approach.

26. How do I book regular mowing?

It’s easy. When you request your free quote, just let your Franchise Owner know how often you’d like the service—weekly, fortnightly, or monthly. They’ll set up a regular schedule, and you won’t need to worry about booking each time.

27. Do you offer pensioner discounts?

Generally we don’t, we like to treat every customer the same. We have a standard price for every lawn. We will structure a mowing schedule that will help you be able to afford our service and can direct you as to where you can get financial assistance.

28. Can I combine mowing with other services?

Of course. Many customers ask us to mow the lawn, trim hedges, and remove green waste in the same visit. It’s often more convenient and cost-effective to get everything done at once.

29. Are your Franchise Owners background-checked?

Yes. Every Franchise Owner is vetted before joining Select and is supported by our award-winning franchise system. You can feel confident knowing the person working at your property is trustworthy and professional.

30. How do I know if Select is right for me?

If you want a lawn mowing service that’s reliable, affordable, and stress-free, Select is the right fit. We’re perfect for busy families, retirees, landlords, tenants, and even real estate agents who need properties looking sharp. If you value care, professionalism, and peace of mind, we’re here for you.

31. Is GST Included?

Yes, GST is included in all of our prices.

31. Do you do quotes for WINZ?

Yes, we are registered with WINZ and yes we can give you a quote suitable for them.

Multi-Award Winner

International Franchising of the Year 2017

Master Franchise of the Year 2005, 2011, 2017

Home Services Best Franchise System 2012, 2017

Westpac New Zealand Franchise Awards